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Writer's pictureBrock Thomson

Easy Solutions to Resolve QuickBooks Online Error 101



One of the many errors encountered by QBO users is QuickBooks Error 101. It is infact a script error usually noticed when Windows O/S fails to process web-based apps like ActiveX, Java, Flash player and MSXML, etc. It is seen as an error “The connection to Online Banking is currently unavailable. Try again in a few hours (101).This blog will lay complete emphasis on the various causes of QuickBooks Error Code 101 and the ways to fix this error.


What leads to QuickBooks Online Error 101?

This error can be caused by:

Cause 1: O/S not able to run web-based apps like Flash, Java, .Net Framework and ActiveX.

Cause 2: Incorrectly configured net settings.

Cause 3: Disabled Script Debugging 

Cause 4: Server Timeout could also be a cause.

Cause 5: Necessary components like Net Framework and ActiveX Control are corrupted. 

Solutions to oust QuickBooks Online Error 101

Perform the following troubleshooting methods to fix this error permanently.


Solution 1: Reset Pop up Settings

  • Start by clicking on Privacy and then Advanced option.

  • Heading forward, hit a click on the opt to Override Automatic Cookie Handling option.

  • Later on, you need to allow First Party and Third-Party Cookies and also enable Always Allow Session Cookies.



  • When done, click on Ok.


Solution 2: Include Intuit in the Trusted Site list

The steps to do this are:

  • Start with opening the Internet Explorer, then go to Gear.

  • Tap on Internet Options and then Security tab.



  • And further, go with the Trusted Sites option and then the Sites tab.



  • Followed by, type in https://*.intuit.com and click on Add.

  • Also, add another URL https://*.QuickBooks.com and add that too.

  • The following step is to head for the Custom Level.

  • Go to Miscellaneous and click on Allow Cross-Domain Requests.

  • Lastly, hit on Ok and then Apply.


Solution 3: Enable ActiveX Controls

Active X Controls can be turned on in the following manner:

  • Under this process, you need to open the Internet Explorer and click on Security tab.

  • After that go with the Internet option and tap on Custom Level.



  • Next, hit a click on Internet Zone and then the ActiveX Controls and Plugins.

  • You now need to enable Download Signed ActiveX controls, Binary and Script Behaviors, Script ActiveX Controls Marked Safe for Scripting, and Run ActiveX Controls and Plugins options.

  • And then, hit a click on Ok.


Solution 4: Turn on TLS 1.2

  • Initially, you need to open Internet Settings and hit a click on Advanced.

  • After that mark the checkbox besides “Use TLS 1.2

  • After then, tap on the option to Not Save Encrypted Pages to Disk.



  • lastly, hit a click on Apply, and then hit on Ok again.


Solution 5: Update Banking in QuickBooks Online

  • Access QuickBooks Online initially and go to Banking.



  • Then, you need to click on Update.


Solution 6: Updating web applications

Web apps like Java, Active X, etc need to be updated frequently. The steps re:

  • At first, the user needs to go to the Java Download Center and download a compatible version of Java.

  • Then, download .NET Framework 4.5 from Microsoft.

  • Now, go for the Windows updates and click on all important updates elated to the web apps.



  • You now have to download and install the updates.

  • Finally, login to QuickBooks Online and check if the problem got fixed.


Solution 7: Check the network

First, Log in to the bank website

  • Access the browser and then the bank website.

  • Sign into the account.

  • In case of an error, the issue is due to some back-end server maintenance. For this, contact the concerned bank.

Now, Verify the account status

You need to check the bank account balance. Also, check recent transactions. This will give an idea if the account is active or inactive. If the account is inactive, reach out to your bank.


Summing Up!

This discussion focused on the multiple solutions to fix QuickBooks Error code 101. If you have any queries, simply reach us out at the QuickBooks desktop error support helpline i.e., 1-800-761-1787.


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