If you encounter QuickBooks Error 2002 when creating a new data file, this article will provide you with information about the error and methods to resolve it. One common reason for this error is entering an incorrect PIN while creating the company file in QuickBooks payroll. There are several causes and troubleshooting measures for this error. Let's proceed to the solutions without delay.
Causes of Error Code 2002 in QuickBooks
The following are the various causes that can trigger Error Code 2002 in QuickBooks:
Using an invalid PIN to log into QB Payroll.
Corruption of the QuickBooks company data file.
Using an outdated version of Windows or QuickBooks.
Working with an inactive payroll subscription.
Having a broken internet connection.
Keeping invalid entries in the file.
The system firewall blocking QB updates.
What are the steps to Fix QB Error Code 2002?
Here are the detailed methods to fix Error Code 2002 in QB Desktop:
Solution 1: Use the Repair Utility
Follow these steps to use the Repair Utility:
Log in to QuickBooks as an administrator using the admin ID and password.
Download and run 'PayrollSubini.exe' on your PC.
Choose the 'Repair Utility' option.
Review the available payroll adjustments and check for payroll updates by selecting 'Payroll Updates' under the 'Employees' menu.
Update the software and click 'Ok' when the update is finished.
Finally, close and reopen QuickBooks to ensure the repair utility is working properly.
Solution 2: Run QB File Doctor Tool
Start off by downloading and installing QuickBooks Tool Hub.
Launch the tool.
Advance to 'Company File Issue' option.
Click on Run QuickBooks File Doctor.
Opt for the company file upon browsing for the file.
Click on 'Check your File'.
Follow up by clicking on 'Continue.'
Type in the correct QuickBooks admin password.
Hit on 'Next.'
After scanning, open QB Desktop and access the company file to check if the error has been resolved.
Solution 3: Configure Windows Firewall to Unblock QB Updates
To allow the connection to QuickBooks and avoid firewall blockage, add QB-related files to the list of exceptions:
Press the 'Win + R' keys.
This will take users to the 'Run' window.
Now, type 'Windows Firewall'.
Hit on 'Ok.'
Advance to the 'Advanced Settings'.
Now, click on the ‘Inbound Rules.'
Hit a right-click and now tap on 'New Rule.'
Click on 'Next'.
Following that choose the 'TCP' option.
Type in the port number pertaining to the QuickBooks version in the Specific Local Ports.
Click on 'Next'.
Follow up to the 'Allow Connection' option.
Opt for all the listed profiles.
Tap on 'Next.'
The newly created rule should be named as per the following format 'QBPorts(year)'.
Hit on 'Finish.'
The same set of steps need to be repeated for Outbound Rule.
Solution 4: Re-Enter the PIN
If you receive an error code due to an incorrect PIN in QuickBooks payroll, re-enter the PIN correctly. Ensure that:
The PIN is at least eight characters long.
There is at least one number and one letter in the combination.
Use the caps lock, num lock, and space bar correctly, as passwords are case sensitive.
Conclusion
That's all about QuickBooks Error Code 2002. If the problem pervades even upon following the troubleshooting methods explained in this article, then just contact our QuickBooks error support team at +1-800-761-1787.